Separate the cost lines
| Cost | Confirm at |
|---|---|
| Seller price and option | Purchase confirmation |
| Domestic delivery | Seller-side order |
| Agent, payment and optional services | Current platform fee terms |
| Freight and insurance | Quote for packed dimensions |
| Duty, VAT and handling | Destination authority and carrier |
Less actual weight can still bill heavier
Bulky packaging can push volumetric weight above actual weight. Compare packaging with the route’s divisor and increments. Removing boxes changes protection and may affect returns; settle return questions first.
Check the coupon’s eligible charge
Shipping coupons do not necessarily discount items, insurance, taxes or every route. Read expiry, minimum spend, cap and exclusions on the official platform. We do not apply an assumed promotion to invented freight.
Keep the quote you used
Record route, destination, packed weight, dimensions, quote date and transit estimate. Those details help explain a final charge difference in a support ticket.